in Windows

bad ideas in usability

At my new company I unfortunately have to deal with Active Directory. I understand that AD is supposed to be the authoritative source for any information about users, groups, computers, and so on, but does the interface have to be so crammed with junk?

This has got to be the worst interface I’ve ever seen (Lotus Notes aside, but I’ve never had to administer Notes). It’s not clear where to find anything! Not only is the interface kludgy (multiple rows of tabs?) but the tab labels are totally non-intuitive. Why are there at least four tabs pertaining to e-mail (Microsoft Exchange)? What the heck is the Member Of tab for, and how does that differ from what I might find under Account?

I can’t imagine trying to administer hundreds of users with this kludgy tool. Thank God our company is only < 50 people.