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Internet access RFQ from ten years ago!

I’m cleaning out my $HOME/doc directory and I found this gem from ten years ago, when I was still a student searching for a new ISP. How things have changed – “what 56k modem standard are you favouring?”

Dear Sir or Madam,

I am currently in the process of searching for a new Internet service provider in the Toronto area. I thought it might be best if I simply listed my access and web page requirements, along with technical questions I wish to have answered, and you will follow up with a price range. I can be reached by e-mail at jdunn@[deleted]

Access Requirements: max. 30 hours per month, analog 28.8 kbps modem
Web Site Requirements:

  • 5 megs server space
  • CGI directory (very important)
  • access and error logs available
  • unrestricted transfer rate from outside clients

Technical and administrative questions:

  1. Do you support, or are you planning to upgrade to, 56 kbps modem technology, and if so, which standard are you favouring/planning on favouring?
  2. What is your users-to-modem ratio?
  3. How long have you been in business?
  4. How many subscribers do you have?
  5. Whose backbone are you hooked into? (e.g. sprintlink, CANet, ONet, etc.)
  6. What are your technical support hours?
  7. How many tech support staff do you have?
  8. What kind of servers do you run on? Do different servers serve up mail, ftp, http, or does one machine handle it all?
  9. Are there any discounts for students?

If you could answer my questions and give me a price quote on the above requested services, with a breakdown if certain things are extra (e.g. unlimited transfer rate), I would really appreciate it.

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